Technology

Department B provides web-based applications for your front-office that replace your existing practice management software and integrate seamlessly with our back-office. Supported by a dedicated team of professionals, this proprietary technology is available free-of-charge with our revenue cycle management services.

Our front-office technology provides the following unique set of capabilities:

On Demand Delivery – You can easily access your information and reports from multiple offices, your home, or any other remote location. Installation and training are a snap and you don’t need to worry about upgrades, server maintenance, or backups.
Practice Dashboards – You get a snapshot of your practice, customized for each user, with alerts and to-do items that ensure nothing falls through the cracks.
Patient Registration and Scheduling – You get a versatile scheduling system for managing appointments that includes calendar views organized by provider, resource, and location.
Charge Capture via PCs or Mobile Devices – You can capture charges directly in the front-office, and this information is available immediately for billing by our back-office team.
Document Management – You can scan and store all paper documents online and attach any document to appointments, patient records, encounters, providers, and more.
Real-Time Reporting – You get a powerful reporting engine with real-time access to your financial data. Print reports or save them to disk in Microsoft Excel or Adobe PDF formats.

Department B’s technology advantage extends deep into our back-office operations and includes the following capabilities:

Electronic Data Capture – By capturing patient and charge data electronically through front-office interfaces, we can bill payers on the same day of the patient visit.
Electronic Claims and Patient Statements – We review, scrub, and send electronic claims to private and government payers, and then mail patient statements in bulk.
Automatic Posting using ERA-EFT – We receive electronic payer responses, facilitate deposits via electronic funds transfer, and post electronic payments immediately.
Revenue Cycle Management Workflow Tools – We utilize sophisticated, proprietary technology to track workflow and manage the accounts receivable process.
Key Indicator Reporting and Review – We continually measures our performance using key metrics indicators that help managers monitor, review, and improve results.
Data Center and Infrastructure – We store all customer data at an Internet data center that features 24x7 security, highly reliable servers, redundant network and power connections, and disciplined backup and disaster recovery procedures.